{"id":801052,"date":"2026-04-07T08:21:46","date_gmt":"2026-04-07T08:21:46","guid":{"rendered":"https:\/\/mindtools-kineo.com\/reports-guides\/the-empathy-problem\/"},"modified":"2026-07-16T15:52:33","modified_gmt":"2026-07-16T15:52:33","slug":"el-problema-de-la-empatia","status":"publish","type":"report","link":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/","title":{"rendered":"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Cada decisi\u00f3n que toma un responsable de equipo, ya sea delegar una tarea, mantener una conversaci\u00f3n dif\u00edcil o guiar a un equipo a trav\u00e9s de la incertidumbre, moldea a las personas, el rendimiento y el progreso. Sin embargo, las decisiones rara vez son puramente racionales. Est\u00e1n influidas por las emociones, la confianza, la empat\u00eda y los atajos inconscientes.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro \u00faltimo informe de investigaci\u00f3n,&nbsp;<strong><em>E<\/em><\/strong><em><strong>l problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones<\/strong><\/em>, revela las din\u00e1micas ocultas de c\u00f3mo toman realmente sus decisiones los responsables de equipo, y qu\u00e9 pueden hacer las organizaciones para favorecer mejores resultados.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Redactado por la Dra. Anna Barnett y la Dra. Anastasia Voronkova de nuestro equipo de Research and Insights, este informe gratuito combina evidencia, datos e historias reales de responsables de equipo de distintos sectores y pa\u00edses.&nbsp;<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-large-font-size\">Conozca a nuestras investigadoras<\/h2>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"240\" src=\"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/Anna-New-Brand-240x0-c-center.webp\" alt=\"\" class=\"wp-image-1005 size-full\" srcset=\"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/Anna-New-Brand-240x0-c-center.webp 240w, https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/Anna-New-Brand-240x0-c-center-150x150.webp 150w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Dra. Anna Barnett<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><strong>Analista s\u00e9nior de insights, Mindtools<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Como psic\u00f3loga colegiada con una s\u00f3lida trayectoria en la investigaci\u00f3n acad\u00e9mica, Anna est\u00e1 especializada en la medici\u00f3n y evaluaci\u00f3n de competencias.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"240\" src=\"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/Ana-Insights-240x0-c-center.webp\" alt=\"\" class=\"wp-image-1007 size-full\" srcset=\"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/Ana-Insights-240x0-c-center.webp 240w, https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/Ana-Insights-240x0-c-center-150x150.webp 150w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-large-font-size wp-block-paragraph\"><strong>Dra. Anastasia Voronkova<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em><strong>Investigadora doctoral<\/strong><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ana es investigadora de m\u00e9todos mixtos especializada en psicolog\u00eda social y ambiental. Posee un profundo conocimiento de la investigaci\u00f3n pr\u00e1ctica y la anal\u00edtica avanzada.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cada decisi\u00f3n que toma un responsable de equipo, ya sea delegar una tarea, mantener una conversaci\u00f3n dif\u00edcil o guiar a un equipo a trav\u00e9s [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":801049,"template":"","report_category":[],"report_tag":[],"topic":[],"class_list":["post-801052","report","type-report","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones - Mindtools Kineo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones\" \/>\n<meta property=\"og:description\" content=\"Cada decisi\u00f3n que toma un responsable de equipo, ya sea delegar una tarea, mantener una conversaci\u00f3n dif\u00edcil o guiar a un equipo a trav\u00e9s [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/\" \/>\n<meta property=\"og:site_name\" content=\"Mindtools Kineo\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/mindtoolskineo\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-16T15:52:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/web-thumnail1-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"780\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Mind_Tools\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/\",\"url\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/\",\"name\":\"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones - Mindtools Kineo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mindtools-kineo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/web-thumnail1-1.png\",\"datePublished\":\"2026-04-07T08:21:46+00:00\",\"dateModified\":\"2026-07-16T15:52:33+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/#primaryimage\",\"url\":\"https:\\\/\\\/mindtools-kineo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/web-thumnail1-1.png\",\"contentUrl\":\"https:\\\/\\\/mindtools-kineo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/web-thumnail1-1.png\",\"width\":780,\"height\":500},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/el-problema-de-la-empatia\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/pagina-de-inicio\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Guias y Reportes\",\"item\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/informes-y-guias\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/#website\",\"url\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/\",\"name\":\"Mindtools Kineo\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/#organization\",\"name\":\"Mindtools Kineo\",\"alternateName\":\"Mindtools Kineo\",\"url\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mindtools-kineo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/logo-black.png\",\"contentUrl\":\"https:\\\/\\\/mindtools-kineo.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/logo-black.png\",\"width\":2000,\"height\":526,\"caption\":\"Mindtools Kineo\"},\"image\":{\"@id\":\"https:\\\/\\\/mindtools-kineo.com\\\/es\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/mindtoolskineo\",\"https:\\\/\\\/x.com\\\/Mind_Tools\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/mindtools-kineo\",\"https:\\\/\\\/www.instagram.com\\\/mindtools_kineo\\\/\",\"https:\\\/\\\/www.youtube.com\\\/c\\\/MindToolsVids\"],\"description\":\"Mindtools Kineo is a workplace learning and talent development organisation helping global enterprises build leadership capability, strengthen compliance, and improve workforce performance through digital learning solutions.\",\"email\":\"marketing@mindtools.com\",\"legalName\":\"Mindtools Kineo\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":\"201\",\"maxValue\":\"500\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones - Mindtools Kineo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/","og_locale":"es_ES","og_type":"article","og_title":"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones","og_description":"Cada decisi\u00f3n que toma un responsable de equipo, ya sea delegar una tarea, mantener una conversaci\u00f3n dif\u00edcil o guiar a un equipo a trav\u00e9s [&hellip;]","og_url":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/","og_site_name":"Mindtools Kineo","article_publisher":"https:\/\/www.facebook.com\/mindtoolskineo","article_modified_time":"2026-07-16T15:52:33+00:00","og_image":[{"width":780,"height":500,"url":"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/web-thumnail1-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@Mind_Tools","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/","url":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/","name":"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones - Mindtools Kineo","isPartOf":{"@id":"https:\/\/mindtools-kineo.com\/es\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/#primaryimage"},"image":{"@id":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/#primaryimage"},"thumbnailUrl":"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/web-thumnail1-1.png","datePublished":"2026-04-07T08:21:46+00:00","dateModified":"2026-07-16T15:52:33+00:00","breadcrumb":{"@id":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/#primaryimage","url":"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/web-thumnail1-1.png","contentUrl":"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/web-thumnail1-1.png","width":780,"height":500},{"@type":"BreadcrumbList","@id":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/el-problema-de-la-empatia\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mindtools-kineo.com\/es\/pagina-de-inicio\/"},{"@type":"ListItem","position":2,"name":"Guias y Reportes","item":"https:\/\/mindtools-kineo.com\/es\/informes-y-guias\/"},{"@type":"ListItem","position":3,"name":"El problema de la empat\u00eda: equilibrar la emoci\u00f3n en la toma de decisiones"}]},{"@type":"WebSite","@id":"https:\/\/mindtools-kineo.com\/es\/#website","url":"https:\/\/mindtools-kineo.com\/es\/","name":"Mindtools Kineo","description":"","publisher":{"@id":"https:\/\/mindtools-kineo.com\/es\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mindtools-kineo.com\/es\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/mindtools-kineo.com\/es\/#organization","name":"Mindtools Kineo","alternateName":"Mindtools Kineo","url":"https:\/\/mindtools-kineo.com\/es\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/mindtools-kineo.com\/es\/#\/schema\/logo\/image\/","url":"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/logo-black.png","contentUrl":"https:\/\/mindtools-kineo.com\/wp-content\/uploads\/2026\/04\/logo-black.png","width":2000,"height":526,"caption":"Mindtools Kineo"},"image":{"@id":"https:\/\/mindtools-kineo.com\/es\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/mindtoolskineo","https:\/\/x.com\/Mind_Tools","https:\/\/www.linkedin.com\/company\/mindtools-kineo","https:\/\/www.instagram.com\/mindtools_kineo\/","https:\/\/www.youtube.com\/c\/MindToolsVids"],"description":"Mindtools Kineo is a workplace learning and talent development organisation helping global enterprises build leadership capability, strengthen compliance, and improve workforce performance through digital learning solutions.","email":"marketing@mindtools.com","legalName":"Mindtools Kineo","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"201","maxValue":"500"}}]}},"_links":{"self":[{"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/report\/801052","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/report"}],"about":[{"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/types\/report"}],"author":[{"embeddable":true,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/users\/9"}],"version-history":[{"count":1,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/report\/801052\/revisions"}],"predecessor-version":[{"id":801053,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/report\/801052\/revisions\/801053"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/media\/801049"}],"wp:attachment":[{"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/media?parent=801052"}],"wp:term":[{"taxonomy":"report_category","embeddable":true,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/report_category?post=801052"},{"taxonomy":"report_tag","embeddable":true,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/report_tag?post=801052"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/mindtools-kineo.com\/es\/wp-json\/wp\/v2\/topic?post=801052"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}