Enterprise Agreements EMEA/US

Learning Platforms Service Level Agreement

Last updated May 2025

Learning Platforms Business Continuity and Disaster Recovery Plan

Last updated May 2025

Mindtools Kineo offers a range of business support services that become a part of the operations of our clients.

We recognise that in providing these services, we are committed to delivering a community of service that allows our clients to maintain the continuity of their operations.

The purpose of this Business Continuity and Disaster Recovery document is to explain the:

  • measures we take to mitigate the risks to our business
  • technical measures we take to protect our data, and
  • technical and administrative measures we take to recover from a disaster.

Adapt Authoring Tools Service Level Agreement

Last updated May 2025