Enterprise Agreements APAC

Totara LMS Service and Support Level Agreement

Last updated August 2026

Totara LMS Business Continuity and Disaster Recovery Plan

Last updated September 2026

Mindtools Kineo offers a range of business support services that become a part of the operations of our clients.

We recognise that in providing these services, we are committed to delivering a community of service that allows our clients to maintain the continuity of their operations.

The purpose of this Business Continuity and Disaster Recovery document is to explain the:

  • measures we take to mitigate the risks to our business
  • technical measures we take to protect our data, and
  • technical and administrative measures we take to recover from a disaster.

Adapt Authoring Tool Service Level Agreement

Last Updated May 2025

Content Hub Business Continuity & Disaster Recovery Plan

Last updated August 2026