Política de Privacidad
Version 2 – Last updated 23/04/2026
1. Introducción
This Privacy Policy explains how Mindtools Kineo collects, uses, and protects personal data globally.
Mindtools Kineo is the trading name of Mind Tools Ltd (SC202102) and its current and future wholly owned subsidiaries and affiliates operating under the Mindtools Kineo brand.
Nos comprometemos con lo siguiente:
- transparency
- data protection
- global regulatory compliance
2. Quiénes somos
Mindtools Kineo is the trading name of Mind Tools Ltd (SC202102) and its current and future wholly owned subsidiaries and affiliates operating under the Mindtools Kineo brand (together, “Mindtools Kineo”, “we”, “us” or “our”).
Esta Política de Privacidad se aplica a todos los datos personales procesados por las entidades de Mindtools Kineo en relación con nuestros sitios web, plataformas y servicios.
Mind Tools Ltd
21 Young Street, Edinburgh EH2 4HU, UK
Podemos actuar como:
- Responsable del tratamiento (website users, direct relationships)
- Encargado del tratamiento (enterprise services)
3. Alcance
Esta política se aplica a:
- website users
- customers and end users
- business contacts
- individuals interacting with us globally
4. Datos personales que recopilamos
Proporcionados por usted:
- name, email, job role
- organisation
- contact details
- account credentials
Recopilados automáticamente:
- IP address
- browser/device data
- usage behaviour
- cookies
De terceros:
- employers / training providers
- partners
- service providers
5. Cómo usamos los datos personales
Usamos los datos para:
- provide and manage services
- communicate and support users
- improve services and performance
- conduct analytics and marketing
- comply with legal obligations
6. Base legal
Nos basamos en:
- contract
- legitimate interests
- consent
- legal obligation
7. IA y procesamiento automatizado
Podemos usar tecnologías de IA para mejorar nuestros servicios.
Nosotros:
- apply human oversight where appropriate
- avoid solely automated decision-making with legal impact
- limit use of personal data in AI systems
No se debe confiar en los resultados de la IA sin una verificación independiente.
Nos alineamos con los marcos globales emergentes (incluidos los principios de la Ley de IA de la UE).
8. Compartición de datos personales
Podemos compartir datos personales con:
- Mindtools Kineo group entities
- service providers (hosting, CRM, analytics, marketing)
- professional advisers
- regulators and authorities
Toda compartición está sujeta a:
- contractual safeguards
- confidentiality obligations
9. Proveedores de servicios externos
Usamos proveedores externos de confianza, entre ellos:
- cloud infrastructure providers
- analytics platforms
- marketing tools
- payment processors
Garantizamos:
- due diligence and vendor selection processes
- contractual protections
- compliance with applicable data protection laws
Una lista actualizada de los principales proveedores de servicios está disponible a solicitud.
10. Transferencias internacionales de datos
We operate globally and may transfer data across:
- UK / EU
- US
- Australia / New Zealand
- Latin America
- Sudáfrica
Implementamos salvaguardas que incluyen:
- Standard Contractual Clauses
- contractual protections
- local compliance measures
11. Conservación de datos
We retain data only as long as necessary to:
- fulfil contractual obligations
- comply with legal requirements
- support business operations
Data is securely deleted or anonymised when no longer required.
12. Sus derechos
Usted puede tener derecho a lo siguiente:
- access
- correction
- deletion
- restriction
- objection
- portability
Contacto: dpt@kineo.com
13. Reguladores regionales
You may have the right to lodge a complaint with a relevant data protection authority in your jurisdiction, including:
- United Kingdom / European Union
Information Commissioner’s Office (ICO)
- Australia
Office of the Australian Information Commissioner (OAIC)
- New Zealand
Office of the Privacy Commissioner
- United States
You may contact your relevant state regulator or Attorney General’s office
- Mexico
National Institute for Transparency, Access to Information and Personal Data Protection (INAI)
- Argentina
Agency for Access to Public Information (AAIP)
https://www.argentina.gob.ar/aaip
- Otras jurisdicciones de América Latina
You may contact the relevant data protection authority in your country of residence.
Le recomendamos contactarnos primero.
14. Marketing
Usted puede darse de baja en cualquier momento.
We comply with applicable marketing laws globally.
15. Cookies
See our Política de Cookies.
16. Seguridad
We take the security of personal data seriously and implement appropriate technical and organisational measures to protect it.
Estas incluyen:
- secure infrastructure and hosting environments
- encryption and network security controls
- access controls and authentication
- monitoring and security updates
- staff training and internal policies
We maintain practices aligned with recognised standards.
Certificaciones: Certifications | Mindtools Kineo
Seguridad de la cuenta
You are responsible for maintaining login credentials.
Seguridad de los pagos
Los pagos se procesan a través de proveedores externos de confianza.
Respuesta ante filtraciones de datos
We have procedures to detect and respond to breaches and will notify where required.
Limitaciones de la seguridad en internet
La transmisión por internet no es totalmente segura; no obstante, aplicamos salvaguardas una vez que recibimos los datos.
Responsabilidad del usuario
Usted debe:
- protect credentials
- log out on shared devices
- report incidents
17. Quejas
Procuramos responder con prontitud.
18. Actualizaciones
Podemos actualizar esta política periódicamente.